In order to mark an incident location, you will firstly need to log the incident by going to the relevant property and then use the icon “Log Incident”.
Then choose the most relevant “Incident form” and fill in all the necessary information. If the Incident form contains the “Mark Location?” question, you need to “Click yes and then continue and submit.
Once everything has been submitted, you will then be prompted to “Choose a Floorplan” from the drop-down.
Select the Floor plan and you will then be asked to click the red pointer and then a new red pointer icon will appear in the left-hand corner of the image which you can then drag and mark the location on the plan. You are able to mark numerous locations by using the same process.
Once a marker has been placed, click 'Save’.