Once you have entered the ‘Email Escalations’ section of RiskWise, you will need to click onto the icon named ‘Add Email Escalation’. Please referee to article 22.4 How do I create and edit Email Escalations? for guidance on how to create an email escalation.
RiskWise Administrators will now be able to create an email escalation within the Accident, Incident and Claims module for when a potentially RIDDOR-reportable incident has been logged on RiskWise. You will need to choose the option named ‘RIDDOR accident logged’.
Once the email escalation has been created, this email escalation will send an email notification to the chosen personnel, when a RiskWise user has logged a RIDDOR incident, but does not have the permissions to be able to submit to the HSE.