In order to mark an incident location, you will firstly need to log the incident by going to the relevant property and then use the triangle icon to log and incident.
Then choose the most relevant “Incident form” and fill in all the necessary information. Within the “Location” tab, you will find an option to “Mark Floor Plan”.
You will receive a floorplan pop-up where you are asked to select a floor plan.
Select the Floor plan and you will then be asked to click the red pointer and then a new red pointer icon will appear in the left-hand corner of the image which you can then drag and mark the location on the plan. You are able to mark numerous locations by using the same process.
On the right hand-side of the screen you will find an option to delete the pin if not necessary.
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