How do I create a new user on RiskWise?

To create a new user on RiskWise, you will need to go into the ‘Settings’ icon and then into ‘Users List’.

You will then need to click on the grey tool menu on the right-hand side of the screen and select ‘Add User’.

A pop up screen will then appear where you will need to complete the new users details such as their title, forename, Surname, email address, username and password. All mandatory fields will have a red asterixis against them so these will need to have the sections completed before you can save the new user.

Further down on the pop-up screen, you will need to select the ‘Default Group’ the user needs to be such as Property Facilities Manager, Director, etc and then you can also select other applicable user levels that may apply for this user. Please refer to the article ‘How do I show and add Applicable User Levels to users on RiskWise?’ for more guidance. You can also have the user assigned to a company which can be selected from the ‘Assigned Company’ drop-down menu. Again, please refer to the article ‘How do I assign a user to a Company?’ for further guidance.

Once all the new user’s details have been completed, click the blue ‘Save’ button in the bottom right hand corner which will create the new user. You will now be able to go into a property and have the new user assigned at the relevant user levels which you have selected. Please refer to the article ‘How do I update the User assignments on a property?’ for more guidance.