Service Desk Module
- How do I accept / reject an externally submitted issue?
- Once a Service Request has been accepted where is it stored?
- How do I close an issue?
- How do I issue an issue to a contractor?
- Where do I set up what hours our service desk is open?
- Where do we set Targets?
- Where to monitor the targets?
- What is the External Service Requester List?
- Logging an issue directly through RiskWise
- How do I add a new Issue Type?
- How do we determine what is an emergency works?
- What happens if you miss the targets?
- What is the difference between the targets?
- Dashboards
- How to Move Issues